I can’t think of any good reason why anyone would get Smart Bro once they become aware of all the problems that SmartBro has to offer. First, SmartBro is problematic to use for downloading torrents; Second, SmartBro is also problematic to use for downloading in sites like RapidShare and MegaUpload. So, what’s with the “Sabay-sabay download” jingle if even one download is already very problematic?
SmartBro speed is very problematic. When I first got my router, I suffered a mere 30kbps connection speed. It increased a bit after constantly (almost every day) calling the hotline. But then, it would slow down again after a couple days and I would have to call the hotline again. If you subscribe to SmartBro, you will be paying a lot only to suffer all of these problems. SmartBro is nothing but problems. If you don’t beleive me, you’ll soon find it out yourself. But by then, you are already locked in. Get SmartBro only if you find it stimulating to memorize your SmartBro account number and to call SmartBro’s hotline daily for a chat with the bored CSR who just got smacked by the previous caller.
SmartBro connection is also very problematic. You get connected, disconnected, reconnected and disconnected all the time. That’s funny because one of the reasons that attract people to SmartBro Plug-It and SmartBro Share-It is mobility. You can theoretically have an internet connection anywhere where there is an HSDPA signal and an outlet in the case of SmartBro Share-It. But in practice, this is not the case. Connection is very problematic even in a fixed, well-placed location. Get SmartBro only if you find it fun to confuse your Skype or Yahoo Messenger buddies when they see you logged-in …and out …and in …and out again.
Overall, Smart Bro is nothing but problems. Get it only if your resume states: “Likes problem solving.”
Hi ,
ReplyDeletewe would like to help you regarding your concern with your Smartbro please email us your account details and contact no at ISMS@smart.com.ph
thank you
Social Media Services
Smart Communications, Inc
What? Help? People need to do these things in order for you to help them? Nice advertisements about always being online but, you guys are plastic and always think of money, just go and **** ***.
DeleteHi there. I already called your customer service hotline a number of times since I acquired my Smart Bro Share It Router. I have already visited Smart's wireless centers more than a few times, too. On the average, I place three to four calls to your hotline each week in the hope that my connection gets better. Sadly, there are no significant changes. Sometimes, it does get better just a bit but only for about a day or two. Then, it creeps again and I have to call back. It has been going on like this and, quite frankly, is getting to be a tad irritating. But maybe I'll try this email and give it a shot. I don't have high hopes, though. However, thank you very much for dropping by.
ReplyDeleteAny results?
ReplyDeleteHow come your customer service is not referring other users to ISMS@smart.com.ph do we need to blog our concerns first?
alrick13
@alrick13, results? Here I am, still connected to this problematic service. And you are right. If this email could really help, then their customer service should have referred to it. It would seem that they can only cater to a few subscribers out of all PAYING subscribers so they prioritize the noisy ones. So go make some noise. Blogging your concern doesn't seem to be such a bad idea. After all, a lot of blogging platforms are free. Let's exercise our freedom of speech.
ReplyDeleteCool blog man! as you can see I too am suffering from their trap since I am just a kid and wants to have an internet connection so fast I fell for it... Well here it is I'm using it for almost 2 weeks from now and I do get their crappy 15kbps speed. WTH is this..
ReplyDeleteI think SmartBro is only problematic for the plug-it and the share-it services.. I'm a smartbro user for about 3 years already, and I've got no problems with the connection. But I tried the plug-it, and yes it has a very slow connection and I tend to always get disconnected.. >__<
ReplyDeleteHi,
ReplyDeleteI'm 1-1/2 year user of SmartBro. I'm now experiencing intermittent disconnection problems. I've emailed the ISMS@smart.com.ph just to see what their response is to this current problem I have now, at this moment.
Ikaze, you're lucky you have 15kbps. I have 850 bytes per second just a moment ago
fucking smart bro... look at my speed .. its 0.03 mbps ... what the fuck is wrong with your service ... better kill the business rather than giving me this everyday, i dont have a fucking smart sim card ....
ReplyDeleteservice ref. #: 1011111121
account #: 0706788123
grrrrrrrrrrr...what the hell!!!!!!!!!!!!! I've lost my client because of slow internet connection...
ReplyDeleteall of you.are ryt..and aside of connection problem they wont give...the billing statement.on time..so i drop.in wireless center in trinoma.ask..for a number...then wait for der call.,,and ask how much my bill..its to much hassle...i am one of there customers...paying monthly bills....i think i need to take a proper service from them,,,im hoping when you get read this comment...again and again..i cant count my report regading this matter......pls give the billing statement on tym..its not just for meh for all your customer ..for the sake of your company...if you continous dis kind of simple problem..expect your customer.would lost..im not kidding.basic problem problen could not solve wat kind of big company are you....
ReplyDeleteSmart bro sucks.... I've reported my intermittent connection for more than 2 months now and still they cannot fix the problem. Customer service always says they have technical issues at base station. For more than 2 months not fixed? I'm tired of your PALUSOT...
ReplyDeleteOverall, never try this broadband service...
NAPAKAWALANG KWENTA TALAGA NG SERVICE NG SMART KAYA NGA PINALITAN KO NG GLOBE ANG SMART KO DAHIL LAGING NINANAKAW ANG LOAD KO. PATI BA NMN SMARTBRO NU GANUN DN ANG SERBISYO!!!!!! PUTANG INA NYO UBOS N ANG 100 PESOS NA NILOAD KO D P RN NGBUBUKAS ANG WEBSITE NA INO OPEN KO. KAHIT KELAN TLAGA MGNANAKAW KAYO THIS IS THE LAST TIME NA GAGAMIT AKO NG SERVICE NU, BUMILI N AKO NG GLOBE. PUTANG INA NYO!!!!
ReplyDelete^same here.. tapos sabi nila ireport daw kapag nawalan ng load, nawala before mag expire. pero magkano naman gagastusin ko pamasahe para lang ireport yun nawala kong load. madalas kasi 30 niloload ko, eh magkano pasamahe papunta sa smart comm. samin abot na ng 30.. tapos yun smart bro ang bagal ng connection + lagi nadidisconnect. nakaconnect ka nga madalas naman 0mbps internet connections mo.. hayz.
ReplyDeletei have a problem also with the smart bro.. it's always disconnecting.. everyday like 4-10 times.. its really sucks.. bad service...
ReplyDeleteIf you need fast and stable wireless internet, go to Japan, Korea or US. If you can't go there, you had better regard all these inconveniences as sort of a TAX of living in the philippines... I'm sure that whatever you do, Smart will not care. There are only poor CSRs who can't decide anything like us. Funny thing. Smart is even at least twice expensive than other country's providers. what a beautiful company :)
ReplyDeletesmartbro sucks!!!!
ReplyDeletesad to say, i've been also trapped in this bullshit smart bro..just had it almost a month now..from the first day it has been installed i already had the problem till now...often had the speed of 0 - 10 kbps ..it may go up to it's excellent speed but just for a glance then back to 0-10 again..it really sucks..frustrated :((
ReplyDeletesame thing with me we are using smart bro share it and we have no internet connection for two months and they will not give us any rebates because we don't have any report will in fact we keep calling their customer service ever since we apply for it because of it's very slow connection.
ReplyDeleteHi!
ReplyDeleteSame here. Almost a year user of Smart Bro Share-It and still no changes. It usually disconnects especially at night. I keep changing channel which I find a temporary solution in the disconnection. The speed is good but sometimes slow down very dramatically.
PUnyetang Smartbro to.. SmartBROKEN... Sugapa sa Pera... ang alam lang mangansyo sa kapwa.. tamaan sana ng kidlat at sunog ang nakikinabang dito...
ReplyDelete~ Ijo De P.~
bagal nyo smart bro
Deletewow what a comment you get there smart ass!!
ReplyDeleteIt totally sucks! All I can say...
ReplyDelete(Kayong mga smart bro shit staff na ngccoment dito wag na kayong umangal!!! Costumer review to! Mga bangag! Eh ganito naexperience namin sa service nyo eh anu pa problema nyo!? Palibhasa kasi love-ur-own at makitid na utak nyo! Hindi nyo nakikita kung gaano kame kaasar sa service nyo potek. May lock in period pa! Bwiset! Nagtatapon ako ng isang libo per month para sa 12kbps?.. Fuck you!)
hi, napakabagal ng connection ng smart bro. gusto ko na siyang ipadesconnect, pero meron daw pre termination fee. 2 months plang akong user ng smartbro. then 2 years yung contract. Sana nakinig nalang ako sa mga kaibigan ko. mabagal talaga ang smartbro.
ReplyDeletehttp://www.clixsense.com/?3513442
Take action people, don't just keep complaining on sites like this. Instead go to Smart fuckin' Bro and pour out your rage.
ReplyDeletePUTANGINA MO MANNY PANGILINAN MUKA KANG PERA!!! GANDAHAN NYO SERBISYO NG SMART PUTA! TALAGANG MAGPAPALIT NA AKO NG INTERNET NEXT YEAR GAGO! SA PLDT NA AKO GAGO KA! TAPUSIN KO LANG CONTRACT NA 2 YEARS PUTANGINA!
ReplyDeleteFUCK smartbro!
ReplyDeletelagi na lang network traffic ang dahilan, bullshit! pwede bang ganun na lang lagi! parang traffic lang sa baclaran yan, hindi nawawala! eh kung ayusin kaya nila ang bandwidth allocation nila sa'ting mga users! hindi na kasi kayang ihandle yung volume ng users, tanggap pa ng tanggap ng subscribers! FUCKING ISP!!! smartbro sucks!
ReplyDelete2012 its still crapola .. this company is actually criminal
ReplyDelete20 TIMES AKO NADIDISCONNECT SA INTERNET SA LOOB NG 30 MINUTES. SARAP ISAMPAL SA MUKHA NG MAY ARI YUNG BROANDAND NILA. ANG KAKAKAPAL NG MGA MUKHA NAGBABAYAD KA NG MAAYOS PUTANG INA NAMAN ANG SERBISYO. MGA MUKHANG PERA. OK LANG SANA KUNG 4O PER DAY ANG BAYAD PERO 5O PER DAY TAE NIYO SMART.
ReplyDeletesmart PESTE KA! virus ka.. bwisiiit!
ReplyDeleteNadidisconnect yung smartbro ko palagi. Di umaabot nang 1 hr, nadidisconnect.
ReplyDeletesa akin every minute nga, nakakinis talaga...yung download mo mapapatol grabeh.....they cant find solution with this . fuck'n hell !!!!
Deletefuck smart bro,, gago yang mga yan,, putang inang yan!
ReplyDeleteThis is insane i always got disconnected every 3-5 mins. can you help me with this problem? I cant finish my tasks on time wiw! response ASAP!
ReplyDeleteVery weird talaga internet connection ko with SmartBro. Receive rate umaabot lang ng 300KBPS tapos lately, bigla na lang nag 0KBPS. May load naman. Kelangan idisconnect tapos iconnect ulet. Tapos, magbibigay na naman ng 300KBPS, after 5 minutes, mag 0KBPS na naman. Hai... Sakit sa ulo. Mamamatay ako sa sakit sa puso nito. Punyetang SmartBro
ReplyDeleteHi John, I had the same problem as you with both canopy and the plug-it device. With the canopy it was years back while for the plug-it just around this time and am stuck with it for the time being. I have documented my experience with the plug-it to a post I titled Smart Bro always disconnecting. I have also made an analysis as to the throughput (upload/download speeds) which I document it on a post titled Smart Bro DNS vs Google Public DNS. I agree with you that SmartBro/MyBro servers could not accommodate all their subscribers properly to provide with their much hyped broadband speed. At the end of the day, all that lightning speed internet connection is all hot air.
ReplyDeleteSame bullshit myself. If you pay for a service and it is not delivered then perhaps a class action suit would be the answer. Smart would probably hide back in China. Maybe just the ownwers eh?
ReplyDeleteSad news for Smart Bro subscriber. These past few days we experience
ReplyDeletevery weak signal from Smart. Imagine from 120 kbps it goes down to
shocking 20 kbps speed. And with that kind of speed you cannot open a
single webpage ,.... and its all because of Smart new policy. Seems
that UNLIMITED INTERNET IS NOW LIMITED !!! They said that this past
month they implemented that metered bandwith allocation for
Residential subscriber. Meaning if you had consumed the allocated
bandwith on the first week of the Month,... the the next 3 weeks is a
big headache for the consumer.
Wow. for one month 0.5 (K)BPS . K yan ha hindi M. TANG INA
ReplyDeleteang bagal ng usb internet nato sabe nila 3.6mbps mabilis naraw pero ang bagal naman
ReplyDeleteoo nga mula noon hangang ngayon mabagal serbisyo yan
ReplyDeleteF*cking smartbro, fair speed at first but then TRASH AT THE END OF THE DAY.
ReplyDeleteWlang kwenta tlga ang SmartBro,lge n lng wlng cgnal nkkpagod 2mwag s hotline nla at pliipasin p ang araw bgo cla pmunta,,pina Cut k ung line k nong Oct.1 tpos hnggng ngaun my dumrting p ring bills s akin,putang ina nyo!!!bgo p aq ngpacut wla n ul8 me cgnal ng 2wik hnntay k lng ung finsh cntract nong oct.1 pra mtapos n ung panlloko nyo,hndi k n nga nggamit mgbbyad p aq,,nwala q lng ung stub n bngay nla s akn n mgppa2nay n ngpacut n me at ngbyad p me ng 1peso dhil un lng ung blance k..ssbhin nla n hndi aq ngpacut at ngbayad lng aq ron..Punyeta!!!Tanga b aq n ppunta s Smart Center at mgbbayad ng bills s hlgng piso lng,putang inang smart center yan sa Molino Cavite,ayusin nyo gngwa nyo,.2.900 plus for 3mnths n hndi nmn aq nknabang gs2 nyo mgbyad aq bgo nyo ul8 iprocess ung s cut off n inaappply k...FUCK
ReplyDeleteDC again and again, super slow connection again and again. wala na ba tong magawang mga hinyo-demonyo (Smart)
ReplyDeleteMy tula ako sa smart
Oh smart bro, wag naman sana kayung maging Gago.
Kami na ngay nag mama ka-awa na ayusin nyu yung serbisyo nyung walang awa.
Wag nman kayu maging Smart sa pang daraya, sapgkat buhay nyo ren ay madadaya.
Maganda na sana ang smart bro dati kaso pina-patuloy nyu ang pag ta-tae
kung patuloy kayu maging ganito, buhay nyu ay pa-puntang empyerno.
sana namn nabasa nyu tong tula ni Juan na abot hininga ang dina damdam.
kung ikaw ay SMART na si Juan sana namn ma-awa ka ky Juan na punta ngaun sa kabilugan ng bwan.
peste kang panuwaya kang smartbro ka, !!! putang ina mo !!!! walay kay lami panuwaya kang dako maputol lang ka ug kalit inataya la....gi atay sad ning mga tawo sa smart murag mga yawa, nawong kaayu ug kwarta ang mga inatay....ang connection walay klaro ang peste....
ReplyDeleteI've been using smartbro for more than 1 year, then they called me to inform that they have a promo regarding the extension of the contract. i agreed naman na i extend ng 6mos, wala naman akong na encounter na problems ever since. Mabilis sakin ang internet compared to pldt dsl subscribers. But now, my internet keeps on disconnecting, nkaka disappoint lng di pa naman natatapos ang contract ko pero bakit parang bumibigay na ang service nila? any help on to fix this? 2 days ng ganito net ko. Disconnect/ Reconnect............................
ReplyDeleteThe biggest problem is no one in Philippines is really smart enough to run a service like this as well as most business's there are thieves.
ReplyDeletesame here...bad service ang smartbro
ReplyDeletei'm also experiencing smart broKEN disconnection problem, tang ina sana ma ayos nila to nag babayad tayo ng tama "CASH' pa sana ayusin nila serbisyo nila. hanggang ngayon 214 malapit na mag 2015 wala parin action.
ReplyDeletemga gago nga tong SMART putang ina download speed ko 3.4kbps lang walang kwenta music pa nga lang 5 oras na download isang music lang yon mga hayop mga demonyo yang SMART, Mag GLOBE na lang kau kahit 8hours lang pwede gamitin sobrang bilis naman ng internet mas mabilis pa sa PLDT
ReplyDeleteputang inang smart bro ang bagal ng net 30kbps wtf buti pa cellphone ko aabot ng 3MBps wla hindi na ako bibili ng smart bro device
ReplyDeleteHere we go again. It's 2016 and smart bro still has the most fucking stupid services. Pls lang nakakaubos ng pasensya ayusin nyo naman yung internet connection!
ReplyDeleteomg i cracked up, putang na akala ko pagong na pinakamabagal sa mundo may smart pa pala!!!!!!
ReplyDeleteFUCKING SMART BRO SO SLOW EVERYDAY NALANG PUTANG INA KAYA MABABANKRUOT TONG BWISIT NA SMART BRO MAGSILIPATAN NA LAHAT SA GLOBE BWISIET FUCK SMART BRO SUCKKKKKS
ReplyDelete